Manage your subscription plan, payment method, and invoice history.
What is billing management?
The billing page lets you manage your organization's subscription to 3MotionAI. This includes your current plan, payment method, available plan upgrades/downgrades, and invoice history. Your plan determines your feature access, user limits, and assessment quotas.
How to get started
Setting up billing for your organization:
Review available plans to find the right fit for your organization's size and needs.
Select a plan to see the features, user limits, and assessment quotas included.
Add a payment method to activate your subscription.
Monitor your invoices and billing status to stay current.
Key concepts
Understanding billing and plans:
Plan tiers: Plans are ordered by tier (higher tier = more premium). Upgrading is instant; downgrading takes effect at the end of the billing period.
Proration: When upgrading mid-cycle, you only pay the difference for the remaining days.
Billing status: Active means your subscription is current. Past Due means a payment has failed. Canceled means the subscription will end at the period's end.
Add-ons: Some features are available as add-ons on top of your base plan, like custom report templates or priority support.
Common questions
Answers to frequently asked questions:
Can I switch plans at any time? Yes, you can upgrade or downgrade your plan from the billing page.
What happens when I downgrade? Feature access adjusts at the end of your current billing period. Data is never deleted.
How do I update my payment method? Click on the Payment Method card to update your card details.
Can I get a refund? Contact support for refund requests. Proration is applied automatically for plan changes.